Skip to main content

    The Modern Business Stack

    Run marketing, sales, customer communication, automation, and AI from one connected system built around the way your business actually works.

    One system. One customer history. Fewer tools to manage.

    Your business does not need another piece of software.

    Your leads live in one place. Email, texts, forms, and scheduling live somewhere else.

    Every tool may solve a problem. Together, the stack becomes another thing your team has to manage.

    Studio M brings the customer-facing side of your business into one connected system.

    A small team discussing a project around a studio table

    Customer history

    One customer. One history.

    A customer should not become a stranger every time they change channels.

    01 · Inquiry

    The form starts the relationship.

    Capture the request and the person behind it. The details become part of one customer history.

    Intake form
    Website form

    A new inquiry, captured

    Request details
    The request and contact details stay together.
    Contact created · inquiry attached to Jordan’s history

    02 · Conversation

    The next message keeps the context.

    When that person texts tomorrow, your team can pick up the conversation with their original inquiry in view.

    ConversationsSMS + customer history
    Jordan LeeTeam photography · 8 people

    The conversation continues

    Jordan · SMS

    Hi, I sent a request for team photos. Can we do everyone in one session?

    Your team · Reply

    Yes—we have your request for eight people. Let’s find a date that works for your team.

    Website inquiry and text conversation · same customer record

    03 · Follow-up

    Keep the next step moving.

    Use the conversation to inform what happens next, from a scheduling message to a follow-up campaign.

    Next step

    Follow-up with context

    Jordan Lee · Team photography · 8 people

    1. 1
      Inquiry received

      Team headshots · 8 people · next month

    2. 2
      Question answered

      One session for the whole team

    3. 3
      Follow-up prepared

      Send available dates to Jordan

    Hi Jordan, let’s schedule your team’s headshots. Which dates next month work best for you?
    The next message picks up where the conversation left off

    Everything around your customer, connected.

    Studio M combines the tools businesses use to attract people, communicate, follow up, convert, and retain them.

    Marketing

    Create email, SMS, social, and digital campaigns using customer data already inside your system.

    Communication

    Keep email, text, chat, calls, and customer conversations connected to the same contact history.

    Sales & CRM

    Capture leads, organize contacts, manage opportunities, and keep follow-up moving.

    Automation

    Turn repetitive work into workflows triggered by what customers and your team actually do.

    AI

    Deploy AI agents that can work with your approved business knowledge, customer context, and workflows.

    Web & Lead Capture

    Connect landing pages, forms, surveys, chat, and booking experiences directly to the rest of your system.

    Reputation & Retention

    Request reviews, re-engage past customers, and keep the relationship moving after the first transaction.

    Reporting

    See activity across the customer journey without rebuilding the story from five different dashboards.

    AI

    AI is more useful when it knows your business.

    With Studio M, AI can work alongside your approved knowledge, customer data, communication channels, and workflows.

    AI should help your team answer questions and follow through with less manual work.

    Approved knowledge

    An answer grounded in your business

    Can you photograph a team of eight in one session?

    Approved information

    Yes. Our team sessions accommodate up to 12 people. I can help you request a date for your group of eight.

    View the supporting context
    Knowledge source
    Team photography · session guide
    Session guide: teams of up to 12 · dates confirmed by the team

    Built for the way your business works.

    The underlying system can be the same. The way it is configured should not be.

    People visiting local businesses and a neighborhood street market

    Place-Based Organizations

    Make your place easier to discover, understand, and engage with. Connect visitor communication, district marketing, audience development, stakeholder engagement, automation, and AI.

    A homeowner and renovation professional reviewing materials and plans

    Service Businesses

    Turn more inquiries into customers. Connect lead capture, response, follow-up, scheduling, reviews, and retention from the first inquiry forward.

    A volunteer packing food bags at a community pantry

    Nonprofits

    Keep every relationship moving. Connect communication, intake, outreach, events, follow-up, automation, and AI around the people your mission depends on.

    An audience listening to a live band in an intimate music venue

    Founding partnerEntertainment & Live Experiences

    Own the audience. Keep the relationship. Capture interest, organize fan and guest data, communicate directly, and make every experience build demand for the next one.

    A fragmented stack can cost thousands every month.

    Businesses rarely choose to build complicated software stacks. They accumulate them one problem at a time. Here is one example for a three-person team.

    The usual stack

    Public list prices, one common tool per capability

    • Email marketing (Mailchimp Premium)$350/mo
    • Social media management (Sprout Social Professional × 3)$897/mo
    • Forms & surveys (Typeform Business)$91/mo
    • SMS marketing (EZ Texting Scale)$125/mo
    • Scheduling (Calendly Standard × 3)$30/mo
    • Workflow automation (Zapier Team)$69/mo
    • Website chat & shared inbox (Intercom Essential × 3)$87/mo + AI usage
    Example total — 7 separate platforms$1,649+/mo

    Studio M

    From $349/month

    • Email marketingIncluded
    • Social media managementIncluded
    • Forms & surveysIncluded
    • SMS marketingIncluded
    • SchedulingIncluded
    • Workflow automationIncluded
    • Website chat & shared inboxIncluded
    Example total — 7 separate platforms$349/mo

    Public list prices as of publication, shown for illustration — actual costs vary by plan, seats, and usage. See each provider's own pricing page for current rates. See /pricing for Studio M plan details.

    You may not need another subscription for every new problem.

    You may need a better foundation.

    Grow without rebuilding your stack.

    Add new workflows, channels, customer journeys, and AI as your business changes. Keep the customer history connected as you grow.

    See what your business could run on with Studio M.

    The Modern Business Stack | Studio M